craigmcn

VeeDub might catch the connection of the title to my situation, and Wublub’ll definitely get a kick out of it. I get to be a substitute teacher for a week, starting the week after next. I hope it provides me with enough good times to necessitate a daily update blog. We’ve got a new bunch of agents coming in to work on the phones supporting my old line of business (Horizon, a suite of financial planning tools). The regular trainer is on vacation, so Big Cracker has been asked to step in and kick ass! It’s been a while since I’ve been actively involved in providing training and even when I was it wasn’t as formalized as this will be. I just sat in on the current class that finishes tomorrow and it all came flooding back (sadly), so I think I’m in good shape. Wish me luck! I just hope I don’t cry.