“Hey, Big Cracker, I’m getting a message that my account is locked.” “Have your account unlocked, then login again.” “Isn’t the password the same as the application password?” “Yes, but you need the account unlocked. You don’t need to change the password.”

“I had the manager change the application password, but the account is still locked.” “You need the account unlocked. You don’t need to change the password.”

Lesson: Just follow the instructions.