When someone asks me to do something, if they provide no further direction, I trust that it requires no further direction. All too often, that’s a poor assumption.
Person Who Should Be More Helpful: Hey, can you please disable the nomination form?
Me: Absolutely. It would be my pleasure.
Forms are my business. Even though I’m not familiar with this nomination form, it must be related to the URL provided earlier in the email.
I can’t seem to find anything other than a PDF and the person making the request could have removed the PDF himself. I must have missed something obvious. I search the website, look through the folders. Nope, no form.
Me: Hey, I can’t find the form. Where is it?
PWSBMH: Oh, yeah, I deleted the link. It was pointing to this other server. Can you disable it on this other server?”
Me: Sure. It would have been super-helpful to know that what you need has almost nothing to do with anything you mentioned.